Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when you contact BARO Service or request commercial equipment repair, maintenance or related service.

• Contact information, including name, phone number, email address, business name and service location.
• Commercial equipment information, including equipment type, brand, model, serial number, symptoms, service history and photos you choose to send.
• Payment and billing information needed to process invoices or service transactions.
• Communication data from phone calls, emails, form submissions, text messages and service follow-up.
• Website usage information such as page source, browser data, device data, analytics events and security logs.

2. How We Use Your Information

• To provide, schedule, operate and maintain our commercial equipment repair services.
• To communicate about appointments, repairs, maintenance updates, billing, estimates and customer support.
• To process payments, issue invoices and provide receipts.
• To improve our website, advertising performance, service pages and customer experience.
• To comply with legal obligations, enforce policies and protect the security of our business and website.

3. Text Messaging and Communication

By providing your phone number and opting in where presented, you consent to receive text messages from BARO Service related to your service inquiry, appointment, repair, maintenance, billing or follow-up. Consent to receive marketing or promotional SMS messages is not a condition of purchasing or receiving services.

Message and data rates may apply. Message frequency may vary depending on the type of communication and service activity. You may receive up to 5 SMS messages per week related to appointments, billing, follow-up or service updates.

4. SMS Consent Communication

Information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS communications may include appointment reminders, follow-up messages, billing inquiries, service updates and promotions or offers if applicable and consent has been provided.

Example: Hello, this is BARO Service confirming your upcoming commercial equipment service appointment. Reply STOP to opt out of SMS messaging at any time.

5. Opt-In, Opt-Out and Help

• Opt-in may occur by filling out an online form, checking an SMS consent box where presented or otherwise providing consent during communication with BARO Service.
• If SMS messages are not desired, the SMS consent checkbox on forms can be left unchecked where available.
• You may opt out at any time by replying STOP to any SMS message received.
• For assistance, reply HELP or contact BARO Service directly at (445) 239-3420 or info@baroservicephiladelphia.com.

6. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted providers who help us operate our business, such as payment processors, website hosting providers, analytics tools, email delivery providers, advertising platforms, customer support tools, legal or compliance professionals and other service providers needed to operate the business.

Any mobile opt-in data you provide will be used solely for communication with BARO Service and will not be sold, rented or shared with third-party organizations for their marketing purposes without your explicit consent, unless required by law.

7. Data Security

We use reasonable administrative, technical and physical measures to protect personal information from unauthorized access, disclosure, alteration or destruction. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of personal information, restriction of certain processing or information about how your data is used. To request assistance, contact us at info@baroservicephiladelphia.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

10. Contact Information

BARO Service Commercial Equipment Repair
Website: https://www.baroservicephiladelphia.com/
Email: info@baroservicephiladelphia.com
Phone: (445) 239-3420
Service Area: Philadelphia, Pennsylvania and surrounding service areas.